Book an Appointment
How To Book An Appointment
Please note - only attend the surgery if you have a pre-booked appointment.
Speak to a pharmacist
Your pharmacy can advise you on minor illness without the need of an appointment. Please speak to a pharmacist first.
Pharmacy & Self-Care
Pharmacists are qualified healthcare professionals who can offer clinical advice, over the counter medicines and their use, to effectively and safely manage a range of minor health concerns. They can also help you to decide whether you'll need to see a doctor. You don't need an appointment and you won't even be asked to make a purchase. Every pharmacy also has a private consultation area for you to talk about your symptoms in private if you prefer.
Self Care Advice
You can often sort your own health issues without needing to see us
The NHS website, Patient.co.uk and the Health & Care Video Library are three excellent websites you can use free of charge.
They have powerful search functions so you can find what you need quickly
For a Routine Appointment
Please call the surgery phone on 01732 45 45 45
Most of our appointments are available to book on the day
- Our morning surgery booking line opens at 8am, please call as close to 8am as possible in order to secure a morning appointment.
- Our afternoon surgery booking line opens at 12pm (Midday) please call as close to midday as possible in order to secure an afternoon appointment.
When you call the surgery to book an appointment, the reception team will ask to take a brief summary of your problem.
We have introduced the Care Navigation System, which has meant that we have trained our receptionists to help patients by identifying the most appropriate place for their care.
Our receptionists are not clinically trained and therefore will not be able to advice or offer a triage service, they will simply direct your care to the most appropriate service.
Use eConsult
If you need some GP advice or a callback, feel free to use our new online e-Consult service
Guarantees you a response by the end of the next working day! Find out more by clicking here.
Life Threatening - Go to A&E
If you or someone you know has a life-threatening condition, such as loss of consciousness, a sudden confused state, chest pain, breathing difficulties etc, you should call 999
In an EMERGENCY call 999.
Emergencies are situations that cannot be managed at home and may be life threatening
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